Terms & conditions

The general conditions for offering services are part of the contract in other words the invoice, between In Via, Tamara Sajovic s.p. as a DMC and the traveler or tourist agency who accepts the arrangement offered. Everything that is listed in the general conditions represents a legal commitment for the travelers, as well as for us. When making a booking, Travellers confirms that he has the authority to accept these conditions on his behalf and on behalf of all members of the group and further, if one is making a booking for more than one person, that he is responsible for all payments due from each and every member of the group for whom he is making a booking.

Tour Operator ensures services according to the information published and valid at the time of the confirmation of reservation, and according to the description and travel period in accordance with confirmed reservations except in circumstances beyond our control such as illness of the service provider or his/her immediate family, outstanding circumstances which cannot be foreseen nor eliminated (natural disasters such as earthquakes, floods, sanitary disruptions, fires, droughts, wars, strike, terrorist actions and limitations issued by the government mobilization, country exit ban).

Prices are informative. Prices and taxes are currently in force and subject to availability. Rates are per person, based on two persons sharing a room, including breakfast unless otherwise mentioned. All rates are subject to change without prior notice due to increases imposed by hotel, airlines, currency fluctuation and fuel surcharges.

All reservations must be made by electronic form or by email. By confirming a reservation, the traveler confirms that he/she is aware of the General Terms and conditions of the travel services and fully comprehends and accepts these terms which are binding for both the Traveler and the .To guarantee the reservation a 30% deposit is required. For bookings made within 14 days of arrival, full payment is required.It is the traveler’s responsibility to ensure that any information which they give to tour operator is accurate and that information which is given to them by a tour operator is passed on. Inquires and accommodation reservations can be made via email, in writing or in person at any of the tour operator's branch offices as well as at the offices of our partner travel agencies. The Tour Operator provides the traveller with the appropriate materials in electronic form, presenting all relevant information regarding the trip, and provides or points out the general terms and conditions of the trip which are an integral part of this Agreement. The traveleris obligated to provide any information required for the reservation process. A deposit is required depending on the chosen payment method. The balance payment is due at least 14days before arrival unless otherwise specified upon booking confirmation. The service provider reserves the right to withhold service to the Travelerif the Travelerbrings a pet to the accommodation without previously notifying the Agency or the service provider.In this case, the Tour Operator is not obligated to accept complaints made by the traveller on the quality of the booked accommodation or services.

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